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9010 Glenwater Drive

Suite 104

Charlotte, NC 28262

Tel: (704) 547-1199

Fax: (704) 549-4699

La doctora habla español!

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Proudly serving the University City area, including Charlotte, Concord, Harrisburg, Huntersville, Newell, Mint Hill, and Matthews.

© Stellar Dental 2017 Site Designed by: Hibiscus

YOUR FIRST VISIT - WELCOME!

Thank you so much for choosing Stellar Dental.  

 

Your first visit with us is a unique experience.  During this visit our office staff will be honored with the opportunity to get to know you and your mouth.  More importantly, you will have the opportunity to meet the staff and doctor and learn what our office is all about.  It is our hope that we not only meet, but truly exceed your expectations.

 

Upon arrival you will be greeted by our front desk team. We ask that all new patients arrive 10-15 minutes prior to your appointment time in order to complete the required paperwork.

 

Once seated in the dental chair, we will review your medical and dental history.  During this time, you will be provided the opportunity to explain to us any specific concerns you may have about your mouth.

At Stellar Dental, we follow the American Dental Association's recommendation for a complete set of radiographs once every five years and bitewing, or cavity detecting x-rays, once a year for diagnostic purposes.  If you have recent radiographs from another dental office we ask you have those forwarded to our practice prior to your visit.  We will obtain any necessary radiographs during this visit to keep you up-to-date with these recommendations.  In addition, we may take an extra x-ray of specific teeth that may be causing problems or be of concern.

Following this, the doctor will perform a full oral evaluation.  During this period she will evaluate the health of your teeth and their supporting gums and bone.  An oral cancer screening will also be completed.  Intraoral pictures may be obtained to illustrate certain areas to you, the patient.

After the full evaluation is completed, the doctor will present to you all of her findings using x-rays and any obtained pictures to best explain what is happening.  Options to treat all issues will be presented and together you and the doctor will make a plan.

 

Schedule permitting, all new patients are scheduled with a doctor for their cleaning.  This provides us the opportunity to best become acquainted with the patient and their mouth.  In instances where this cannot be arranged, the cleaning will be performed by the hygienist.

 

Once complete, the patient will have any and all costs associated with their treatment needs presented to them by the front desk.

 

Our goal is to have every patient leave our practice aware of what treatment they need, why they need it, when they should aim to complete it by and what it will cost.  We believe that an open honest line of communication is the best way to ensure patient satisfaction.  If for some reason, we have failed to achieve this, please let us know.

 

We can't wait to meet you!

 "This is honestly the best dental

office that I've ever been to."

-Rachel C